1. General Policy

Rapid IPTV Swiss offers a premium digital service with instant access. We enforce a strict refund policy to prevent abuse.

2. 7-Day Technical Guarantee

Full refund within the first 7 days if: your IPTV line is technically non-functional, you have contacted support, and we are unable to resolve the issue.

3. Ineligible Claims

Refunds are not issued for: change of mind, slow personal internet, specific channel buffering during peak events, ISP throttling, or device setup issues.

4. Requesting a Refund

Contact our support team with proof of the technical issue and confirmation of prior support contact.